FAQ

Quick answers.

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Getting started
How do I sign in?

Enter your email, tap "Email me a sign-in link," check your inbox, tap the link. Valid for 15 minutes, one-time use. We never store passwords.

Is it the same account on the app and the website?

Yes. One email = one account = one set of groups and events, whether you're on iOS, Android, or your laptop.

How do I join a group?

Three ways:

  1. Scan the QR poster the group's admin has up at the park / school / playdate — auto-joins you, no approval needed.
  2. Accept an emailed invite — same auto-join behaviour.
  3. Browse public groups and tap "Request to join." The admin approves you next time they're in the app.
How do I create a group?

Open the app → Browse groups → Create. Free accounts can admin one group. To run more, upgrade to Leader.

Pricing & tiers
What's free?

Joining groups, calendar, chat, family profiles, RSVPs, polls, reviews, QR invites, cached AI discovery results, push notifications. The whole social side of the product — forever.

What does the $2.99/month Leader plan add?
  • Unlimited groups you admin
  • Unlimited active events & polls
  • 17 AI-powered event templates that prefill the form
  • On-demand personalized AI activity scans
  • Private organizer tip cards
  • Broadcasting events to the global feed
  • Live-stream classes
Why charge for AI?

The Claude API calls behind templates and discovery scans cost real money per request. Charging only the leaders who use them keeps the social side free for everyone else without us running ads or selling data.

Can I cancel anytime?

Yes. Cancellation is instant, no questions. We honour a 30-day money-back guarantee on your first paid month.

What happens to my groups if I downgrade?

You keep them. Existing events, polls, and members are unaffected. You just can't create new ones past the free caps until you upgrade again.

Privacy & safety
Who can see my family's photos?

Active members of the same group. That's it. Photos are never on the open web, never indexed by Google, never shown on a public profile page.

Do you have ads?

No. Zero. Subscription is our only revenue model.

Do you sell or share my data?

No. The only third parties we send any data to are: Brevo (transactional email), the Expo push service + Apple/Google push gateways (notification delivery), and Claude (AI calls — and we never send PII).

Can kids use the app directly?

No. Parent Group Activities is for adults coordinating activities for their kids. Children's profiles are entered by their parent. We will never add a kid login.

How do I delete my account?

Profile → Sign out → there's a "Delete account" option in the same screen. One tap, instant, irreversible. You can also email us and we'll do it for you.

Technical
Why isn't the iOS / Android app available yet?

It's in TestFlight / Play Internal Testing right now. Public release as soon as the App Store reviews finish.

Does the web version work on my phone?

Yes — and it's also a PWA, so you can install it from Chrome / Safari to your home screen and get push notifications without the App Store.

What if I forget my email?

Email us. We can confirm ownership another way and move your data.

Still have a question?

Email us at admin@panbuddha.ca — real humans answer.

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